eLearning Programs

We help clients increase flexibility and reduce training time while still providing their employees with excellent training and development resources. Hicks-Carter-Hicks now offers on-demand eLearning! Take advantage of the courses we offer via our eLearning series to maximize the potential of your staff, extend resources to your management team, develop all employees, and facilitate a healthy, productive, and positive working environment.


Leadership Series

Essential Skills of Leadership

Course Description

Essential Skills of Leadership is one of two foundation courses in the Vital Learning Corporation Supervision Series, which help to develop skills that are basic to all the other courses in the series. Learners acquire these skills through a variety of exercises and skill building techniques. The audience for this course consists of team leaders, supervisors, and first-line managers.

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Essential Skills of Communicating

Course Description

Essential Skills of Communicating is one of two foundation courses in the Vital Learning Corporation Supervision Series, which help to develop skills that are basic to all the other courses in the series. Learners acquire these skills through a variety of exercises and skill building techniques. The audience for this course consists of team leaders, supervisors, and first-line managers.

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Coaching Job Skills

Course Description

Coaching Job Skills is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Improving Work Habits

Course Description

Improving Work Habits is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Delegating

Course Description

Delegating is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Managing Complaints

Course Description

Managing Complaints is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Resolving Conflicts

Course Description

Resolving Conflicts is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Developing Performance Goals and Standards

Course Description

Developing Performance Goals and Standards is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Providing Feedback

Course Description

Providing Performance Feedback is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Supporting Change

Course Description

Supporting Change is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Effective Discipline

Course Description

Effective Discipline is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Communicating Up

Course Description

Communicating Up is one of the courses included in Vital Learning Corporation's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating, prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

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Motivating Team Members

Course Description

Motivating Team Members helps managers learn the four stages to influence a team member to perform a task, while creating a work environment that will motivate higher performance. Throughout the workshop managers and team leaders will participate in reading, discussion, assessments, diagnostics, small group exercises and rehearsal modeling with real life situations, and facilitator coaching. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job.

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Developing and Coaching Others – Team Leader

Course Description

Developing and Coaching Others educates managers to effectively and successfully develop and coach their team leaders to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference.

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Talent Management

Productivity

Sales Training

Customer Service

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